Terms and Conditions
Our Club aims to be accessible to children and families from all sections of our local community. Admission to the club is organised by the Manager and we use a waiting list system when the need arises. The waiting list will be operated on a first come-first served basis, with the exception of siblings who will have priority for the same days as a sibling already attending. See our Admission and Fees Policy for more details.
We require a completed set of registration forms (available from the club) for your child before they can attend the club. This information will be treated as confidential and will be stored appropriately.
Payment of fees
The current fees are:
|Breakfast Club||7.30am - 8.55am||£6.00|
|After school Club||3.15pm - 4.30pm||£7.00|
|After school Club||3.15pm - 5.30pm||£9.50|
|After school Club||3.15pm - 6.00pm||£14.50|
|Holiday Club||8.00am - 1.00pm||£15.00|
|Holiday Club||12.00pm - 6.00pm||£15.00|
|Holiday Club||8.00am - 6.00pm||£25.00|
|Wrap-around care||11.35am - 3.15pm||£20.00|
Fees are payable in advance by cash or cheque, bank transfer or childcare vouchers. We accept vouchers from the following schemes: Edenred, Computershare vouchers, Fideliti, Leapfrog, care4, Chamber Childcare, RG Childcare. Cheques should be made payable to 'Holystone Out of School Club'.
The price per session per child applies to all children. There is no reduction for leaving before the end of the session e.g. picking up a child at 4.00pm will still incur the charge for a 4.30pm collection. The fee is payable for all booked sessions unless the 24 hour notice period has been given.
We do not charge for bank holidays.
Please ensure that fees are paid promptly. Non-payment at the end of each month will result in your place being terminated. If you are having difficulty paying fees, please speak in confidence to the manager.
Changes to days and cancelling your place
You must give us one month's notice of termination, or of changes in attendance. If you need to change the days that your child attends, please contact the Manager. We try to accomodate such changes wherever possible.
Please remember that we need to know if your child will not be attending the Club for any reason. Even if you have informed your child's school, you still need to notify us as the school does not automatically pass this information on to us. If your child doesn't attend a booked session, we will have to treat them as a 'missing child' unless you have notified us of their absence.
If you know in advance of any days when your child will not be attending during the following week, please notify the Manager at the earliest opportunity. In cases of illness or emergency when notice cannot be given, please call as soon as you can - 07946 514 273.
You and your child are welcome to visit the Club before your child's first day, to familiarise yourselves with the setting and to help your child settle in.
During your child's first session, time will be set aside for an induction. The induction will include running through the Club's rules and routines (including meal times, collection, children's meetings), and introducing your child to the staff and other children.
Another child will usually be allocated to act as your child's buddy for the first few sessions.
See our Child Induction Policy for more details.
Arrivals and departures
Our staff collect children from Holystone Primary School and escort them to the Club. A register is taken when children arrive in our care, and you must sign out your child each day when you collect them.
We expect that your child will normally be collected by the people you have named on the registration form. If you need a different person to collect your child on a particular day, you must notify us in advance. We will not release your child into the care of a person unknown to us without your authorisation.
See our Arrivals and Departures Policy for more details.
The Club finishes as 6.00pm. If you are delayed for any reason please telephone the Club to let us know. A late payment fee of £7.50 per 15 minutes will be charged if you collect your child after the Club has closed. You may also be asked to make a contribution towards any extra staff wages and transport costs incurred.
If your child remains uncollected after 6.30pm and you have not warned us that you will be delayed, and we have been unable to reach you or any of your emergency contacts, we will follow our Uncollected Children Policy and contact the Social Care team.